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s Ccwerecommend asearchc News Card ssearcha Card c search searchcwsearchr Credit co Card m Card n News News asearchssearchgsearch Recommend
Did u receive your funds yet?
Square “Pay with App” has issues finding my company in the Square database. When I put my company in the search window, it displays the first 100 closest business only and mine isn’t listed, however there are businesses listed that are thousands of miles away from mine. Also, there are companies listed that have no match to my search criteria. There is no mechanism for sorting by distance or alphabetical by company name. Although I like the flat-rate model, the overall product is very weak. I can see why it receive a “C” rating.
Square is holding over $1,000 dollars of mine since April 11th. I own a small tree business and a customer paid $1,200 on her visa. They held funds questioning my account. They asked for further info. I gave it to them. Still no money. I have been back and forth with Better Business Bureau who just act as mediators with nothing solved . Now they have closed my account so when I log on they show the money there but they have blocked my account so I can no longer email support. I don’t know what else to do.
Excellent Customer Service today…
Perhaps they are improving?
You mentioned “Excellent”.
How did you get the service? Did you get e-mail reply on time?
We have kept sending e-mails for the last 10 days.
They just ignore, no reply.
Square has absolutely no idea of customer service, I have $26,000 worth of “swiped” card transactions that I can’t seem to get deposited even though the money has been taken from my customers credit card already. I strongly suggest the use of a traditional credit card processing company. I am a small business and cannot afford to not have these funds
I am a small business that does not accept credit cards and I don’t plan on it any time soon. I am looking for a very simple POS system to use with an ipad. Could I possibly sign up for Square Register, never accept a credit card and essentially use the POS for free?
Possibly wishful thinking but just thought I would ask.
Do not use this company they have no phone number. I was told that if my customer swipes the card my funds will be in my account the next business day. I have done two payments and funds were released now I made a 25,000 payment and they won’t release my funds until I send all my business information. Are they crazy they have no phone number to call and they want my information. I called that number and they lady is a robot saying over and over give them the information and then they release the funds. My business as a small business owner has been shut down because of this last payment. If anyone has phone numbers to them please please give it to me. This company is not god, they are breaking the law not sending me deposit from my customer to til
I give up all my private business information. DO NOT USE THESE GUYS!!!!! Who does business with no customer service number. Now I do not get money from them. I plan so suing the hell out of these people. My customer is being charged $250.00 per unit due to no fuel that was stopped because square will not release funds. I plan on calling the FBI on this crazy business they call e-mail customer service and they respond within 24 hours. I do not know of any company in America that you can’t discuss your money that they are keeping from you unless they get what they want. SEND MY CUSTOMER A REFUND THEN!!!!
When you sign up it seems great when dealing with small sums of money. They are holding a substancil amount of my money and are asking for alot of information that I cannot provide. I cannot talk with anyone and they answer any email with please reply – never answering any questions. I don’t know if they have a history of keeping people’s money but am afraid I will lose my money. It was a terrible mistake for me to use this service.
I havee been using Square since 2010 and love it – wish I had an e-mail address or phone number I agree poor customer serivce but I have never had issues with payment.