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Hands down, Best Credit Union!
They offer the best customer service. The staff is very friendly. They are very helpful, courteous and accommodating to your needs.
My Dad set up an account here for myself and my brother and sister, and I have done the same for my son.
They over exceed my expectations always and I trust that our money is safe here.
Bear Valley, CA
Wow, never had worse service. Ask a simple question, get someone who doesn't speak English, 30 days and 100 more questions later you might get help??
San Jose, CA
Star One was recommended to me by a friend almost 10 years ago. They had great savings rates with little or no fees for almost everything else.
I've had many different accounts with them and I've almost always been happy. There was one incident with a Bill Pay check but they more than made up for it.
Here's an example of how Star One rocks:
We apply for a car loan and they try to pull almost 9% on me. We get 5.15% through Star One.
Credit cards through Capital One, Providian, etc charge upwards of 18-25%. Star One charges 8-9% with no early due date tricks and they'll even automatically draft the minimum payment from your checking account so you'll NEVER be late. I can even get cash advances with NO additional fees or penalties if needed.
Basically, they are a bank without the nickel and dimeing.